What These Answers Cover, Line by Line
Most wallet problems trace back to one small thing: a mistyped number, a stale balance, or a PIN that did not go through. This page exists so you can settle those yourself in a couple of minutes instead of waiting in a chat queue. We write each answer around the screen you will actually see — where the deposit number appears, how
your account wallet updates after a bKash send, what to check when a Nagad transfer sits as pending, and which order a withdrawal follows once your details are matched. We keep the wording plain. No legal paragraphs, no pasted terms. If an answer runs long, it is because the step genuinely has three parts, like the Rocket flow, which needs the wallet
app, the number we show on screen, and your PIN confirmation before the balance moves. Where a question depends on your account level, we say so and send you to live chat rather than guess. Wallet handling also depends on your local law and eligible regions, so a few entries say that outright instead of pretending everything works everywhere. If a screen
has changed since we wrote it, tell us and we will edit the entry.
- bKash
- Nagad
- Rocket
- Upay
- Bank Transfer