Reference

How 99xocom Handles Your Personal Information

Your account data stays under our care from the moment you open a profile — we collect only what we need, hold it securely, and never pass it to third parties for their own marketing.

Data collected only as neededbKash, Nagad, Rocket wallet data handled securelyYour right to access or delete your dataNo third-party marketing sharingContact us to request changes

Explore the Lobby Read FAQ

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Cookies and Session Tracking

We use session cookies to keep you logged in and to remember your account preferences. Analytics cookies help us understand page performance. You can manage cookie preferences through your browser settings at any time.

Account Security and Access

Account access uses a one-time password sent to your registered mobile number. This OTP step means that even if your password is compromised, your account requires a device-level confirmation before entry is granted.

Data Retention and Deletion

We keep transaction records — including bKash, Nagad, and Rocket payment references — for the period required by the rules of your eligible region. Once that period ends, records are deleted or anonymised.

Requesting a Data Change

You have the right to ask what data we hold, correct inaccuracies, or request deletion where your eligible region's law permits it. Raise a request through live chat or our privacy email and we handle it from there.

What This Privacy Policy Covers

99xocom Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect your name, contact details, and the payment method you choose — bKash, Nagad, or Rocket. Each of these local wallet connections involves a mobile number and transaction reference, which we store to process your deposits and withdrawals and to

1
verify your account identity. We do not store your full mobile wallet PIN or credentials. Beyond payment data, we log device type, IP address, and session activity to detect unusual account behaviour and keep your profile secure. We share data with payment processors only to the
2
extent required to complete a transaction, and with regulatory bodies only where the law of your eligible region requires it. You may be located in a jurisdiction where certain data practices are governed by local rules — this policy does not override those requirements. If you
3
use bank transfer in addition to mobile wallets, the same data-minimisation principle applies: we take only what clears the payment. Retention periods follow the rules of the eligible region you registered under, and we do not keep your data longer than those rules permit.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on 99xocom

These are the questions we hear most often about how your data is handled. If something here does not answer your situation, our live chat team can take a more specific request from your account dashboard.

We collect your name, contact details, registered mobile number, and the payment method you link — bKash, Nagad, or Rocket. Device type and session data are also logged for account security purposes.

Yes. Your mobile wallet number is stored in encrypted form and used only to process deposits and withdrawals. We do not store your wallet PIN or full authentication credentials at any point.

You can submit a deletion request through our privacy email or live chat. We will process it within the timeframe required by the rules of your eligible region, subject to any mandatory retention obligations.

We share data only with payment processors — such as those handling bKash, Nagad, and Rocket transactions — to complete your payment, and with authorities only where your eligible region's law requires it.

Raise a data access request through the live chat window in your account dashboard or email our privacy team. We will confirm what we hold and provide it in a readable format within the required timeframe.

Access and eligibility depend on your local law and the eligible regions we serve. If you are accessing from Bangladesh, your local legal requirements may affect which aspects of this policy apply to you.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoNagad Bettings App99xocom App

How 99xocom Handles Your Personal Information

How to Reach Us About Your Data

How We Protect and Manage Your Information

Cookies and Session Tracking

Account Security and Access

Data Retention and Deletion

Requesting a Data Change

Common Questions About Your Privacy on 99xocom

01 What personal data does 99xocom collect when I open an account?

02 Is my bKash or Nagad wallet number stored securely?

03 Can I ask 99xocom to delete my account data?

04 Does 99xocom share my data with third parties?

05 How do I find out what data 99xocom holds on my account?

06 Does this privacy policy apply to me if I am in Bangladesh?

Privacy Policy

Related pages

Related pages